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Over the previous few decades, Komatsu has evolved to become a global giant due to their strength and expertise within the diverse fields of logistics, excavating, construction and mining. By means of modern designs and technological superiority, they continue to be at the forefront of these industries.
Since 1945, Komatsu Forklift Co. Ltd has matured tremendously. Using contemporary design methods and superior production capabilities, Komatsu has distinguished itself through the fabrication of dependable and rugged forklifts that consumers from around the planet have come to rely upon. In 1976, Komatsu Forklift U.S.A., Inc was created to meet the growing demand for its goods in the North American marketplace. To better costs and efficiencies, a state-of-the-art plant was developed in Covington, Georgia in 1990, to merge all U.S. Komatsu Forklift product support and production operations.
Komatsu Forklift U.S.A. continues to meet the requirements and demands of their consumers worldwide while remaining a principal producer and dealer of progressive forklifts and forklift accessories. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s satisfied clients along with their North American consumers.
After numerous years of establishing and retaining quality consumer service bonds with clients, Komatsu Forklift recognizes that satisfying the requirements of the customer is paramount. Komatsu starts all original projects and product developments with the customer's input. By welcoming participation and feedback, they are able to determine client wants and expectations then cultivate innovative designs and then build to exceed Komatsu Engineering Principles. Assuring consumers that quality is planned from the beginning and continued throughout the production, service and sales processes, allows Komatsu to end up with a top-quality product from start to finish.
Komatsu engineers are specialized professionals in designing lift trucks, construction equipment and heavy duty equipment. Their design ingenuity and expertise assures that each new piece of equipment will last in the toughest environments and have the ability to survive the roughest applications. Adherence to stringent engineering principles allows Komatsu Forklift to meet ISO 9001 standards. Computer aided design and stringent in-house quality standards all factor in to superior forklift products. Komatsu Engineering Standards translate the modern and innovative expertise used in advanced mining and construction equipment into world class equipment.
The ultra-modern facility in Covington, Georgia has all the necessary requirements for full scale manufacturing. This plant can take raw steel and manipulate it by preparing, welding, and fabricating it. Once assembled and painted the lift trucks are ready to leave the plant and enter the marketplace. Maintaining quality control through the length of the manufacturing process, assures customers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that since a product is only as valuable as the people who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their dedicated dealer networks who strive to exceed expectations. Specialized in all elements from sales, service or operating training, or aftermarket support, their diverse association of experienced and capable professionals are available. Komatsu Forklift Supplier locations across the nation have a Komatsu OEM components on-hand to offer the necessary service needed to keep customers’ operations running fluently. Computerized, real-time access with next day delivery from their highly automated supply hub is another option. The online K-Link system assists dealers with on-line components management, service and acquisition for all major forklift models.
At Komatsu Forklift U.S.A., Inc. they acknowledge that their world-class clients depend on Komatsu lift trucks in their every day operations. So Komatsu focuses their attention on their countrywide account consumers permitting them to gain from a unique relationship that lets them tailor their partnership in order to raise consumer efficiency and profits. Komatsu countrywide account customers have access to on-line parts and service support system and a inclusive fleet management program, offering the ability for Komatsu to be their total solution for any forklift worries.
The well-organized and dependable team members at Komatsu Forklift U.S.A., are dedicated to providing exceptional customer support whether it comes in the form of training, sales, aftermarket support, and longterm maintenance. They want to confirm that the client support offered will help their clients satisfy or exceed their company targets while establishing strong working partnerships in the process. Komatsu strives to identify with each of their customers’ unique ways of doing business and enjoys working together to develop a plan to best insure their ongoing success.
